{"id":13688,"date":"2026-04-24T10:42:30","date_gmt":"2026-04-24T10:42:30","guid":{"rendered":"https:\/\/sriwijayapertama.net\/?p=13688"},"modified":"2026-04-24T10:42:30","modified_gmt":"2026-04-24T10:42:30","slug":"ini-ungkapnya-dirut-perumda-tirta-musi-palembang-usai-terima-reses-dprd-kota-palembang-dapil-satu","status":"publish","type":"post","link":"https:\/\/sriwijayapertama.net\/index.php\/2026\/04\/24\/ini-ungkapnya-dirut-perumda-tirta-musi-palembang-usai-terima-reses-dprd-kota-palembang-dapil-satu\/","title":{"rendered":"Ini Ungkapnya Dirut Perumda Tirta Musi Palembang Usai Terima Reses DPRD Kota Palembang Dapil Satu"},"content":{"rendered":"<p><strong>Palembang Sriwijayapertama.net &#8211;<\/strong> Perumda Tirta Musi Palembang sambut baik reses anggota DPRD Kota Palembang Daerah Pemilihan (Dapil) 1 (satu) masa persidangan II (dua) Tahun 2026, Jum&#8217;at (24\/4).<\/p>\n<p>Reses hari kedua ini dipimpin Ketua Dapil, Muhammad Hibani, Wakil Ketua, Yustin Kurniawan Zendrato, Sekretaris, R M Yusuf Indra Kesuma dan anggota terdiri dari, M Aris Alkautsar, Hj Sabia Afriyana, Hari Apriyansyah, Muhammad Imam Fahrozi, Hj Yuriana, Jumaidi Wiratama dan Achmad Nawawi.<\/p>\n<p>Dirut Perumda Tirta Musi Palembang, Ir Teddy Andrian ST IPM ASEAN Eng mengatakan bahwa hasil dari reses ini, banyak yang menjadi masukan pihaknya terutama dalam peningkatan pelayanan dan target kedepan terkait dengan masih banyaknya keluhan masyarakat yang harus segera ditindaklanjuti.<\/p>\n<p>&#8220;Kita sudah menyiapkan Standar Operasional Prosedur (SOP), supaya keluhan-keluhan masyarakat seperti tekanan air, jam layanan dan kendala dilapangan yang mengakibatkan terganggunya pasokan air bersih tidak terlalu lama bisa kita tindaklanjuti,&#8221; katanya.<\/p>\n<p>Ia ungkapkan bahwa banyak pembenahan yang dilakukan oleh Perumda Tirta Musi Palembang, salah satunya yaitu akan segera dicanangkan masalah penerapan apliksai.<\/p>\n<p>&#8220;Aplikasi ini merupakan salah satu untuk mempermudah bagi masyarakat untuk mnyampaikan keluhan permasalahan terkait dengan penyaluran air bersih. Oleh karena itu mohon dukungan dari semua pihak agar segera disiapkan. Insyaallah Mei sudah terwujud,&#8221; ungkapnya Teddy.<\/p>\n<p>Lanjut Teddy terangkan bahwa aplikasi yang akan diluncurkan tersebut nantinya bisa di download di Play Store. Untuk nama aplikasinya masih dalam pembahasan.<\/p>\n<p>&#8220;Pada saat masyarakat menyampaikan keluhan melalui aplikasi yang akan kita buat, hanya tinggal memasukan foto keluhan, nama dan alamat. Nanti melalui titik koordinat keluhan tersebut bisa dipantau secara rill 24 jam,&#8221; ujarnya.<\/p>\n<p>Lebih lanjut dia sampaikan pesan kepada masyarakat Kota Palembang terutama pelanggan bagi yang mendapatkan layanan air bersih dari Perumda Tirta Musi Palembang bahwa kendala tetap akan selalu ada.<\/p>\n<p>&#8220;Kami akan selalu merespon keluhan dari masyarakat dengan maksimal, tapi dengan keterbatasan yang ada baik sarana prasarana maupun Sumber Daya Manusia (SDM), mohon kiranya bersabar, Karena keluhan tersebut pasti akan kita tindaklanjuti,&#8221; pesannya Teddy.<\/p>\n<p>Terakhir Teddy jelaskan bahwa keluhan-keluhan dari masyarakat terdiri dari beberapa katagori yaitu ringan, sedang dan berat.<\/p>\n<p>&#8220;Untuk keluhan ringan, kami pastikan penyelesaiannya tidak harus berhari-hari. 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